Customer Reviews — Tornado Plumbing & Drains
Google 4.9/5 from 187+ reviews • HomeStars 5.0 from 400+ reviews
Real reviews from verified Google customers. Click any reviewer's name to visit their Google profile when available and confirm the review is genuine. Google and HomeStars are kept source-separated here, so the site is showing the real Google rating/count without blending it into the HomeStars reputation proof.
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What customers commonly mention
• Fast response for emergencies — often same-day
• Clear diagnosis and practical options explained
• Respectful crews, clean work areas every time
• Upfront pricing with no surprise charges
• Reliable fixes that hold up long-term
• Help with City of Toronto rebate paperwork
• Licensed, insured, and BBB accredited
4.9 from 187+ reviews
5.0 from 400+ reviews
Best of 2019-2025
Proof stories tied to real services
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Close-up of the drain access point and service equipment during the job.
“Highly recommend Tornado Plumbing & Drains for sewer line replacement and drain repair. They replaced about 40 ft of sewer drain lines, replaced my main floor drain, and did a drain camera inspection to confirm proper sloping. They also installed a new washing machine drain connection and even did a courtesy follow-up visit afterward to make sure we were satisfied. Great experience with a trustworthy plumber in Toronto.”
Most relevant to Drain Camera Inspection.
Crew working in a deep excavation during a sewer-line replacement project.
“Serhiy and his team done an excellent job and completed the following, - The whole main sewer line was replaced to the city line - Removal of the cast-iron stack - Rough-in for laundry standpipe, sink, and floor drain - Reconnect basement toilet, shower, and sink to new sewer line - Install backwater valve There was also a shift in the old clay pipe outside of the house which would had reduced the diameter of the pipe if we used a liner. Serhiy wanted to ensure the job was done right so they tunnelled a new pvc pipe and dug 9ft in the front to connect to the city sewer line. I am extremely grateful they gone the extra mile. Serhiy and his team are trusted professionals and I will be recommending them to my family and friends.”
Most relevant to Sewer Line Repair.
Battery backup sump pump system being wired and tested after installation.
“My driveway has a negative slope towards the house, which lacked proper drainage and caused minor flooding in my garage during heavy rainfalls. I hired Serjiy and his team to install a trench drain and I could not be happier with their work. His team showed up early everyday, they always explained everything they we're doing and left the area clean and tidy when they we're finished. Serjiy was also excellent communicating with me, letting me know well in advanced of any weather delays (not their fault) I would highly recommend Tornado plumbing for any plumbing needs!”
Most relevant to Sump Pump Installation.
Google Reviews
Live from Google
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“Highly recommend Tornado Plumbing & Drains for sewer line replacement and drain repair. They replaced about 40 ft of sewer drain lines, replaced my main floor drain, and did a drain camera inspection to confirm proper sloping. They also installed a new washing machine drain connection and even did a courtesy follow-up visit afterward to make sure we were satisfied. Great experience with a trustworthy plumber in Toronto.”
“This is the second time we have used the services of Tornado Plumbing and Drains. Well, previously we hired them for waterproofing one area of the house and then seeing the quality of service we had additional walls done as well. Onto this service. We are doing main floor renovations and were recommended to increase our water service size. We had no hesitation what so ever in contacting Serhiy and Tornado. We received a very reasonable estimate but would have went with them regardless of the amount. Yes, they are that trustworthy:) The estimate was for a straight forward upgrade but we ended up requiring a move of the meter as well (inspector recommended as well as convenience) so understandable with the extra work we paid more which was very reasonable. Serhiy and team worked hard to ensure that we had water at the end of the day and cleaned up to the point of not knowing they had been there at all. The city inspection was very positive and commented that they could see the professionalism in the work. Thank you again Serhiy and Tornado Plumbing!!! 100% recommend!”
“Serhiy and his team done an excellent job and completed the following, - The whole main sewer line was replaced to the city line - Removal of the cast-iron stack - Rough-in for laundry standpipe, sink, and floor drain - Reconnect basement toilet, shower, and sink to new sewer line - Install backwater valve There was also a shift in the old clay pipe outside of the house which would had reduced the diameter of the pipe if we used a liner. Serhiy wanted to ensure the job was done right so they tunnelled a new pvc pipe and dug 9ft in the front to connect to the city sewer line. I am extremely grateful they gone the extra mile. Serhiy and his team are trusted professionals and I will be recommending them to my family and friends.”
“My driveway has a negative slope towards the house, which lacked proper drainage and caused minor flooding in my garage during heavy rainfalls. I hired Serjiy and his team to install a trench drain and I could not be happier with their work. His team showed up early everyday, they always explained everything they we're doing and left the area clean and tidy when they we're finished. Serjiy was also excellent communicating with me, letting me know well in advanced of any weather delays (not their fault) I would highly recommend Tornado plumbing for any plumbing needs!”
“As soon as the snow started melting I notice water in my basement. I immediately contacted Tornado Plumbing and Drains as I knew they will do good job as I got them for a foundation crack before few years ago and they did a fantastic job. This time also as soon as I called they came check the problem and immediately attended to it doing a very professional job. I will recommend them to anyone the pictures below show their professional job and charges are also very reasonable. Thank you team for a great job done”
Google 4.9/5 from 187+ reviews • HomeStars 5.0 from 400+ reviews
Tornado Plumbing & Drains uses source-separated trust proof here: live or cached Google rating/count, a distinct HomeStars reputation signal, and a review feed you can check reviewer by reviewer.